Refund and Returns Policy

Pre-shipment Confirmation: Before shipment, our customer service team will provide you with actual videos and photos of the item via WhatsApp or email, including images showing the final packaging process. Please carefully verify the size, color, style, and details during this final confirmation stage. We encourage you to communicate actively with our customer service team to resolve any concerns.

Pre-shipment Refunds: If you are not satisfied with the item before it is shipped, you may request a refund.

Finality of Shipment: Once an order has been shipped, returns or exchanges will not be accepted for any reason.

Agreement: By placing an order, you acknowledge that you have read, understood, and agreed to our shop’s return and exchange policy.